Terms of Service

Last updated: April 1, 2026

1. Agreement to Terms

By accessing or using the DriveVeo platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

These Terms apply to all users of the Service, including car buyers (Consumers), auto dealerships (Dealers), and dealership staff (Users).

2. Description of Service

DriveVeo provides a multi-tenant SaaS platform for auto dealerships, including consumer-facing vehicle marketplace, inventory management, CRM, deal management, and related services.

3. Account Registration

You must provide accurate, current, and complete information during registration and keep your account information updated. You are responsible for safeguarding your password and for all activities under your account.

4. Dealer Subscription

Dealer accounts are billed monthly based on your selected plan and usage. Prices are listed on our Pricing page and may be updated with 30 days' notice. All fees are non-refundable except as required by law.

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. Your data remains available for export for 90 days after cancellation.

5. Vehicle Listings

Dealers are solely responsible for the accuracy of their vehicle listings, including pricing, condition, mileage, and vehicle history. DriveVeo does not verify listing accuracy and is not a party to any transaction between Dealers and Consumers.

6. Consumer Use

Consumers may browse listings and contact dealers at no charge. DriveVeo does not guarantee the accuracy of any listing and is not responsible for any transaction between you and a dealership.

7. Prohibited Conduct

You agree not to:

  • Post false, misleading, or fraudulent listings
  • Use the Service to harvest data or send spam
  • Attempt to gain unauthorized access to any part of the Service
  • Interfere with or disrupt the Service's infrastructure
  • Violate any applicable law or regulation

8. Intellectual Property

The Service, including its design, code, and content, is owned by DriveVeo and protected by intellectual property laws. Your data remains your property -- we claim no ownership over your vehicle listings, customer records, or business data.

9. Data Ownership & Portability

You own your data. Period. You may export your data at any time through our dashboard. Upon account termination, we will make your data available for export for 90 days.

10. Limitation of Liability

To the maximum extent permitted by law, DriveVeo shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

11. Indemnification

You agree to indemnify and hold DriveVeo harmless from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or prominent notice on the Service at least 30 days before changes take effect.

13. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of Dallas County, Texas.

14. Contact

Questions about these Terms? Contact us at legal@driveveo.com.